Изключително удобна за потребителя

Спрях се на Private Internet Access, след като повярвах на рекламната им кампания. Платих за година и от тогава до сега, съжалявам за направения избор. Трябваше да водя истинска битка с PIA, за да успея да активирам услугата им. Windscribe иска да се активира и стартира автоматично.

Отлична грижа за потребителя!

В началото имах известни проблеми със свързването към сървър, и изгубих 2 дни в опити за отстраняването им, с много активна подкрепа от страна на потребителската поддръжка. След това се наложи да говоря с Фредек, техен представител, с който успяхме да отстраним проблема за броени минути. Отлична поддръжка! Сега всичко работи нормално.

PIA robs computers of their speed while the VPN is turned on.

I found out too late!! Here are my issues. Private Internet Access is "popular" because people are unaware and don't know until they've bought and it's too late. After purchasing this VPN (don't purchase this one) I installed on two computers and was told how to increase speed. Afterwards Charter raised their speed to 200 MB. Below are the results of my speed after the increase. I gave Private Internet Access my results and they are refusing to answer my questions and concerns (no response to 2 emails). Needless to say I will not renew. Charter raised internet speed to 200 and I get 200+ while not connected to this VPN. 1st Computer (windows 8.1). The following are my speeds (with adjustments) while connected to VPN and used the 2nd test which was usually a point or two lower or higher upd - auto 86.7 - 7.6 upd - 1194 87.6 - 7.5 upd - 8080 86.8 - 7.7 upd - 9201 85.1 - 7.7 upd - 53 76.0 - 7.2 tcp - 443 38.0 - 5.1 tcp - 110 48.0 - 5.6 tcp - 80 48.3 - 5.8 Why should it take 112.4 from my highest, which I will use, 87.6? I badly need help with this. 2nd Computer (windows 7 professional) Charter raised internet speed to 200 and I get 193.7+ while not connected to VPN. The following are my speeds (with adjustments) while connected to VPN and used the 2nd test which was usually a point or two lower or higher: upd - auto 39.8 - 4.9 upd - 1194 38.0 - 4.7 upd - 8080 37.2 - 4.7 upd - 9201 46.8 - 6.1 upd - 53 37.7- 4.8 tcp - 443 42.8 - 1.6 tcp - 110 44.0 - 1.7 tcp - 80 42.9 - 1.7

Terrible technical support. Paid extra for Dedicated IP but cannot connect to internet.

I decided to use PureVPN because of a magazine's review was positive. I will never rely on a magazine's rating because I think they are biased based on advertising. I have had login problems from the beginning of my subscription with them. They have a very mediocre support staff. They give incorrect login information and change your login credentials at their whim. They cannot seem to understand what the problem is. I paid extra for a dedicated IP address but had problems login in from the start. I would get a virus attack warning from my antivirus software whenever I used the dedicated IP mode. So I would use another mode so I wouldn't get the notice. They acted like it was my fault that it was happening but I knew that their server was compromised.I am also using PIA and have never had a problem with them. Do not use PureVPN.