I Had trouble connecting a lot of times. The last time, I couldn't even connect to their website to check on faq or support. Words of advice - demo it while also trying out a leading vendor (I tried and bought ExpressVPN ) to A/B results.
My antivirus program (Bitdefennder) figured out Hideman is sending data to specific IP addresses, especially Passwords, problem is that I haven't even typed a password so I'm wondering what Hideman is sending over there. So I'm only giving 3 stars for this unsure leak.
Connecting most of the time. Wish they had real time live support for those of us that are technically challenged. Great value.