Anyone who searches for reviews on VPNs should quickly notice/realize some bias clearly exists w/most of them. As if a monetary incentive is influencing the reviews, maybe it's just me. I've been using Cryptostorm for the last 6 months and it has exceeded all my expectations. I will be renewing their service in the near term for an additional 12 months. I currently have 3 separate VPN providers since I prefer to mix them up and this company has given me the least issues. I've used Cryptostorm, proton, IP vanish, surfshark, and torgaurd just to name a few. As someone stated, it's a VPN built by nerds so if you possess a small amount of the nerd trait, you should have minimal issues following the numerous documented instructions on the various ways to set up and take advantage of their stellar and superior VPN services. I am not being reimbursed or offered any compensation for this review since over the last 7 years using various other VPNs they have performed best in my experience.
Won't be wasting $52 when the year ends. After using cryptofree for 2 years, it stopped working - their support claimed the DC decommissioned the server. So I purchased their paid service - it didn't work behind the Secure Folder on my Android which was where I was intending to use it (and had been using their cryptofree server with absolutely zero trouble). Contacted support again and this was their response word for word: "DNS issue? Rather a topic for an android forum." Insolence. Rude, rude, rude, rude, and very typical of Icelandic customer service. Funny how I can use the free ProtonVPN and their FREE cryptofree version with any "DNS issues". I wasted USD$52 on their ridiculous service. First and last time they'll be getting any $$ from me.
Dear cryptostorm, I bought your service and regretted doing it very very much, what I found particularly annoying is first of all your app, or "widget" as you call it. It is pathetic not because it has windows 98 graphics, which is perfectly fine and preferable to bloaty and fancy new designs, but because it doesn't work well, it freezes, it doesn't display clearly if you're connected or not, or if the connection drops, you can't change server without first disconnecting, overall it doesn't make the user feel sure and well aware about what is going on and whether the connection is on or off which I found that by changing server you are unprotected. Your kill switch doesn't look safe as there is no way to tell if it actually works. Anytime your app starts it asks for permission (UAC prompt) and options seem to not stay selected and the app keeps asking about the killswitch settings. Many websites are not reachable while using your vpn but they are reachable even with tor, so it is really a problem for your vpn. It is too much hassle to set up your app and also the alternative apps available (wireguard), and after having done it there are absolutely no advantages in using your vpn. I just wish you to improve first of all your app and your service which isn't cheaper than others. I just lost my money buying your service.